Question 2
● You have recently attended the following one-day courses：
Developing Your Potential
Trends in Electronic Commerce
Managing People
Reducing Costs
Your company's training Manager has asked you to write a short report about the training.
●Write the report for the Training Manager：
。describing the two courses which you found most useful
。explaining how you benefited from them
。outlining the specific training courses your would like to attend next year
。giving reasons why these courses would be useful to you
Question 3
● Your manager has asked you to contact a local business school， inviting their students to apply for a three-month work placement in your company.
●Writing a letter to the Principal of the business school：
。introducing your company and the idea of the placement
。describing what work the placement would involve
。explaining what skills and qualities the successful applicant should have saying how the placement would benefit the applicant.
Question 4
● The Sales Director of your company wants to improve customer service and believes that this can be achieved by extending the opening hours of the Sales Department. He has asked you to write a proposal concerning improvements in customer service.
Write a proposal for the Sales Director：
。 ● sumnmarising current problems concerning customer service
。 ●evaluating the Sales Director's suggestion
。 ●presenting one or two other measures which could be taken
。 ●giving reasons for your preferred course of action.
Listening
approximately 40 minutes （including 10 minutes' transfer time）
Part one：
Question 1-12
●You will hear a consultant giving a talk to a group of UK business people about exporting to the United Arab Emirates （UAE）
。● As you listen， for questions 1-12. complete the notes， using up to three words or a number.
。●After you have listened once， replay the recording.
共5页: 
[1] [2] 3 [4] [5] 
Part two
Question 13-22
●You will hear five different people talking about the relocation of their business premises
●For each extract there are two tasks. For Task One， chose the reason given for deciding to relocate the company premises from the list A-H. for Task Two， choose the problem described that arose after the relocation from the list A-H
Task One – Reaso
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