B：Mr．Johnson Brown from Chicago．Isn't he staying at thishotel？
A：Oh，yes，here's his name Mr．and Mrs． Johnson Brown and family．They are in Suite 705．Please wait a moment，let me phone him…Mr．Brown said he's waiting for you in his room．
B：Thank you．Would you please show me where the lift is？
A：OK．Step this way，please．Here it is．
B： Thank you．
R：It's my pleasure．
Words and Expressions
register n．登记簿
Chicago n．芝加哥（美国城市）
lift n．电梯（英）